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Vendasta Features and Benefits
Vendasta.com is a platform that offers a range of features and benefits:
Key Features:
- Sales CRM & Pipeline Management Software: Streamlines team's pipeline and aligns tasks.
- Online Reputation Management Software: Helps manage online reputation.
- Review Management Software: Manages customer reviews.
- Response Management: Handles responses.
- Review Monitoring: Monitors reviews.
- Social Media Metrics: Provides social media analytics.
- Task Management: Helps manage tasks.
- Resellable Products: Offers DIY, DIFM and DIWM ™ services.
Benefits:
- Find and Nurture Leads: Helps find leads with intent and move them through the funnel faster.
- Sales Team Organization: Built-in tools like leaderboards, pipelines, meeting scheduling, and task management.
- Sales Automation: Configurable automations and up-to-date sales collateral.
- All-in-One Sales Platform: Works with marketing, processes, and fulfillment.
- Client-Specific Insights: Uncover new revenue opportunities.
- Integrated Billing and Payments: Safely transact using encrypted, integrated billing and payments.
- Project Management Tools: Leverage white label tools to ensure that your team is getting the job done right and on time.
- White Label Digital Marketing Agency: Vendasta’s in-house white label digital marketing agency can work under your brand.
These features and benefits make Vendasta a comprehensive platform for managing digital solutions for local businesses.
Vendasta Pricing
Vendasta.com offers several subscription tiers:
- Starter: $79 per month, billed annually at $948.
- Professional: $599 per month, or $499 when billed annually at $5,988.
- Premium: $1,299 per month, or $999 when billed annually at $11,988.
- Enterprise: Pricing available upon request.
In addition to these plans, there are also onboarding fees:
- Base onboarding: $500 one-time fee.
- Standard onboarding: $1,500 one-time fee.
- Advanced onboarding: $2,500 one-time fee.
There are also subscription add-ons:
- Markets: $250 per month.
- Premium Reports: $249 per month.
Please note that these prices are subject to change and it's always a good idea to check the official website for the most up-to-date information.
Payment Method
Vendasta.com accepts payment via Visa, Visa Debit, Mastercard, American Express, and Discover cards. Unfortunately, Debit cards are not currently accepted on the platform.
To begin accepting credit card payments via invoices and the Shopping Cart, partners will need to set up Vendasta Payments. To receive credit card payments through the Vendasta platform, partners must create a Stripe account (used to receive payments) and add one or more bank accounts (used to receive payouts from Stripe).
Vendasta Payments can currently accept payments from Visa, Mastercard, American Express, and Discover credit cards. By default, the currency that you accept for online payments is the currency that you use in your billing relationship with Vendasta (your contract currency).
Go to Partner Center > Administration > Vendasta Payments and click Set up Vendasta Payments to create your Stripe account. Note that currently, you cannot connect a preexisting Stripe account to Vendasta Payments—the Stripe account that you use with Vendasta Payments must be created by following the method detailed above.
The following information is required to create your Stripe account: Your legal business name, Business Number, The operating name of your company, if it’s different than the legal name (your “Doing business as” name).
Vendasta FAQs
Vendasta Alternatives
Here are the top 10 alternatives to vendasta.com:
These platforms offer similar services and can be considered when looking for alternatives to vendasta.com. Each has its own unique features and benefits, so it's important to research and choose the one that best fits your needs.
Vendasta Return Policy?
Vendasta.com has a process in place for issuing refunds. If a client is not satisfied with a purchase, a refund can be requested. The steps to request a refund are as follows:
- Go to Billing > Payments in Partner Center and select the payment to refund.
- On the kebab menu to the right, there is a refund option.
- Enter the amount to refund. Both full and partial refunds are possible.
- Select the reason for the refund. This reason is for records only and is not shared with the client.
- Click the Refund button at the bottom right to issue the refund.
The client will receive an email informing them that a refund has been initiated. The payment will hit their account within 5-10 days. Note that requests for refunds do not guarantee the deactivation of any products. It is important to deactivate the product or products on the account to prevent any additional charges.
Refunds take 5 - 10 business days to process from the date they are issued. Refunds can be issued even when there are no current funds on the platform. Refunds up to a Vendasta payment balance of - $1000 are allowed. This means that the negative balance will be recovered from the next payment. The status of the payment will change from “succeeded” to “Refunded” or “Partially refunded”.
When requesting a FULL refund on behalf of a client, the transaction fees (2.99% +$0.30) will be taken from the Partner's connected bank account to complete the amount to be repaid to the client. The email notification to the client informing them that a refund has been issued is white-labeled and will carry the partner's own branding.
How To Open A Vendasta Account?
To open an account on vendasta.com, follow these steps:
- Visit Partner Center > Accounts > Accounts.
- Click Create Account in the upper right corner of the screen.
- Search for the business to add. In the Specific search bar, enter the name and location of a specific business.
After creating the account, to give customers access to Business App, follow these steps:
- Go to Partner Center > Businesses > Manage Users.
- Click Create User in the upper right of the screen.
- Complete the form with the user's information: First name, Last name, Email, Phone.
Remember, these steps are for creating an account and giving access to the Business App. It's important to follow each step carefully to ensure a successful setup.
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